Cookie Policy

What Cookies Are

Cookies are small text files placed on your browser or device when you visit a website. Cookies can help a site remember your session, recognize your browser, protect account access, understand how the service is performing, and store preferences. Similar technologies, such as local storage, pixels, tags, and SDKs, may be used for related purposes.

How ExpertStack Uses Cookies

ExpertStack uses cookies to operate a secure live technical consulting marketplace. Cookies help us authenticate users, protect accounts, support booking and payment flows, remember useful preferences, monitor service reliability, and improve the client and expert experience. Some cookies are necessary for the platform to function. Others support analytics, performance measurement, or future optional marketing use.

Types Of Cookies We Use

• Authentication and session cookies: These cookies keep clients, experts, and administrators signed in, maintain session state, protect account workflows, and support secure access to dashboards, expert settings, messages, bookings, and admin tools.
• Security cookies: Security cookies help us prevent abuse, verify requests, support bot and fraud defenses, protect forms, and keep marketplace activity safer for clients and experts.
• Analytics cookies: ExpertStack may use Google Analytics or future analytics tools to understand aggregate product usage, traffic sources, page performance, and feature adoption. These tools help us improve the marketplace without selling account information.
• Performance monitoring cookies: Performance and diagnostics tools may use cookies or similar technologies to identify errors, measure page speed, monitor reliability, and troubleshoot production issues.
• Functional preference cookies: Functional cookies may remember preferences such as account choices, interface state, timezone-related settings, recently used filters, or other settings that make ExpertStack easier to use.
• Stripe and payment-related session cookies: Stripe and related payment services may set cookies during checkout, payment verification, fraud prevention, billing, payout onboarding, and other payment or Connect Express workflows.
• Marketing cookies, if implemented: ExpertStack may later use marketing cookies to measure campaign performance, understand referral sources, or show more relevant marketplace messaging. If implemented, these cookies will be handled according to applicable consent and privacy requirements.

Third-Party Cookies

Some cookies may be set by trusted third-party providers that help ExpertStack operate. These may include authentication providers for account services, payment processors for checkout, fraud prevention, and payout workflows, security providers for bot and abuse prevention, analytics providers for aggregate usage insights, and monitoring providers for reliability and diagnostics.

Third-party providers may process cookie data according to their own privacy and cookie policies. ExpertStack does not control every cookie used by third-party services, but we choose providers that support legitimate marketplace, security, analytics, payment, or operational needs.

Managing Cookie Preferences

Where required by law or made available in the product, ExpertStack may provide controls to manage optional cookies, such as analytics or marketing cookies. Necessary cookies that support login, security, payments, fraud prevention, or core marketplace functionality may not be disabled through platform preferences because the service cannot operate reliably without them.

If ExpertStack introduces additional optional marketing cookies, we will update this policy and provide any consent or preference tools required by applicable law.

Browser Cookie Controls

Most browsers allow you to block, delete, or limit cookies through browser settings. Blocking all cookies may prevent ExpertStack from keeping you signed in, completing checkout, loading security checks, saving preferences, or operating booking and account features correctly. Please review your browser help documentation for instructions specific to your browser and device.

Contact Information

If you have questions about this Cookie Policy or ExpertStack privacy practices, please contact us through the ExpertStack contact page.

Updates To This Policy

ExpertStack may update this Cookie Policy from time to time to reflect product changes, legal requirements, new service providers, or changes in how cookies and similar technologies are used. When we make changes, we will update the date at the top of this page. Continued use of ExpertStack after an updated policy is posted means the updated policy applies to your use of the marketplace.